The Touhill staff and volunteer guild are dedicated to an outstanding patron experience for everyone. If you need assistance for any reason, please locate an usher – easily identifiable in a red coat – or staff member. We will do everything we can to help.
Drop Off and Pick Up
Please use the Main Entrance to drop off patrons with mobility issues. The walk from the drop off point to the building is only 20 yards (60 feet). This entrance also has benches and a covered canopy to protect people while they wait. The drop off point on the west side of the building is 77 yards from the door. There are 22 disabled parking spaces within 260 yards of the building; however, they do fill up quickly during large events.
Curb Cuts and Inclines
All sidewalks around the Touhill have curb cuts to allow for wheelchair access. The east side of the building (Main Entrance) is relatively flat. There is a significant incline on the walk from Upper Lot K on the west side of the building.
The maps below can help you plan ahead for a comfortable visit to the Touhill:
There is a primary elevator near the Main Entrance that serves both the lobby and the right side of the Anheuser-Busch Performance Hall. There is also an elevator near the Lee Entrance that connects the two lobby levels but does not provide access to the theater. The Lee Theater contains an elevator that provides access to the Seating Gallery.
Wheelchair and Other Seating Accommodations
Please call the Ticket Office at 314-516-4949 and our ticket sellers will help you purchase seats that will make your evening the most enjoyable. Let us know if you need any of the following:
• No stairs or limited stairs
• Proximity to elevators
• Wheelchair and companion seating
• Easy access seats
• Armless seats
• Any other accommodation requests
Wheelchair and Accessible Seating Maps
Each theater at the Touhill has several options for wheelchairs and accessible seating. Use the maps linked below to start your research, but please contact the Ticket Office at 314-516-4949 to fully discuss the merits and challenges of each location.
Complementary wheelchairs are available for assistance in navigating the lobbies, but may not be used for seating during the performance. A limited number of wheelchairs may be found near the Main Entrance at the Donor Wall as well as the Lee Entrance.
All restrooms in the Center are equipped with accessible restroom facilities.
American Sign Language Interpretive Services
Please inquire about this service when ordering tickets. Services must be requested at least two weeks prior to the event. A relay service for patrons who use a Telecommunication Device for the Deaf (TDD) is available by calling 800.526.0844.
Personal Assistive Listening Devices
Personal assistive listening devices are available for patron use. The devices are available at the coat check free of charge on a first come, first served basis. Your photo ID will be held until you return the device. Various types of headsets, including induction loops that work with t-coil hearing aids are available for check-out. The devices will also work with your own 3.5mm jack headphones.
A limited number of booster seats are available at the coat check free of charge on a first come, first served basis. Your photo ID will be held until you return the seat.
Large Print and Braille Programs
Please request Braille and large print programs when ordering tickets. This accommodation must be requested at least two weeks prior to the event.
Service animals are welcome inside the theaters and must remain on a leash or in a harness at all times. If you intend to bring a service animal to an event, please purchase your tickets by phone and notify your ticket representative at the time of purchase so that an aisle or accessible seat may be reserved for you. While the University recognizes the importance of comfort animals, those animals are typically not allowed in the facility. As with any patron, if the service animal becomes a disruption to the performance or surrounding patrons, the patron will be asked to leave the facility with the animal.