FAQs

Located on the campus of the University of Missouri- St. Louis, the Touhill offers ample free parking. Parking garages are located at the Touhill’s Main Entrance. Patrons may also park in Lot E. If you are attending an event in the Lee Theater, we recommend you park in Lot K.

For directions to these parking lots, visit Parking.

Occasionally, we offer Touhill e-listers exclusive discounts. Sign up is easy. Send us an e-mail at ticket@umsl.edu. In addition to your name and mailing address, be sure to include your e-mail address to join the Touhill E-Listers.

There are special discount programs for UMSL students, faculty and staff. 

Yes. For more information, visit Rent Touhill

Generally, it depends on the performance. We do not have a specific dress code, so do what feels right.

Sections are determined by which door is closest to the seat. Since there are no center doors, tickets say either “right” or “left.” Please see our seating chart or call the ticket office to confirm your seat location.

Valet parking was offered in past seasons but due to logistic concerns was discontinued in 2008.

Yes! For most performances there is a discount for groups of 20 or more. Please visit Group Tickets or contact the group sales manager at 314.516.4940 for more information.

All ticket sales at the Touhill are final. You can exchange tickets within the same performance to upgrade seats or the same run of a show. You can also donate your ticket for resale. You will be issued a receipt for the face value of the ticket.

Artists that perform at the Touhill sometimes announce tour schedules before we have our ticketing setup in place. Once we have all of the ticketing information the performance will be listed on our website.

No cameras or recording devices are allowed, generally by artist request, as it is extremely disruptive to the performers and audience.

Please contact the Ticket Office the week of your performance. We will re-print your tickets and place them in will call for you to pickup. If you will not attend the performance, do not worry. We can leave them for someone else to pickup.

A service fee is added to the price of each ticket for all phone, mail, fax and online purchases. There are no additional fees charged at the window. Fees are not printed on the ticket.

All service fees are non-refundable. In the case of a show cancellation only the face value of the ticket will be refunded.
 

Those 55 and older are considered seniors. Children are 12 and under. All patrons must have a ticket. Door passes will be issued day of show for nursing infants only.

A door pass will be issued for nursing infants only. This must be picked up the day of show at the ticket office.

If, for any reason, a show is cancelled, you will be notified by phone and a refund will be issued for the face value of the ticket. Tickets purchased by credit card will be refunded to the card used at time of purchase. Any cash or check purchases will be refunded by a university check. Please allow 2-6 weeks for refund checks.

You can purchase gift certificates at the ticket office or by phone. Gift Certificates are available in any amount over $5. Gift Certificates expire 1 year from the purchase date.

Gift Certificates may be redeemed by phone or in person at the ticket office. Gift certificates expire one year from the date of purchase.

The Touhill Ticket Office and lobby is open 2 hours before performance start time. Theater doors generally open 30 minutes before performance start time. We do encourage you to arrive early and enjoy the pre-show discussions, lobby performances, or the concession bar we have before most events